Refund Policy and Cancelation Policy

Last updated December 30, 2008

Cancellation Policy

We at hhDealer offer full refunds for subscription plans within the first 14 days. In addition we do offer refunds for bulk hand history purchases if you're not satisfied with the hand histories itself.

Credits

hhDealer does not offer credit for planned service downtime.

Datamining Downtime

If we are unable to datamine a poker site for 31 days we will offer full refunds for user's with that poker site in their service. Whilst a site is expeirencing downtown user's will not be charged daily.

Discounted Plans

hhDealer does allow refunds for our long term discounted plans. If a user signs up for a 6 month subscription and then want's a subscription after 3 months, the amount refunded will be calculated using the full month to month price, and not the 12 month discounted price. If a user wants a refund due to over 30 days of site downtime the refund will be for the full discounted amount.